Full-Time Job Opportunities
Under the direction of the Director of Information Technology, the Data Analyst will help support a growing business intelligence platform at the Philadelphia Zoo. Major responsibilities include gathering business requirements, report writing and analysis, and design and management of third-party systems integration.
Under the supervision of the department manager or Lead Groundskeeper, the Gardener is responsible for maintaining the Zoo’s grounds, gardens and landscapes. Performs skilled and routine gardening duties. Routinely operates self-propelled equipment for landscape preparation, mulching and moving plants and debris.
Guest Relations Supervisor, Admissions
Reporting to the Assistant Guest Relations Manager, this position supports vital functions of the Admissions Department, including but not limited to, service recovery, turnstile operations and access control, attractions ticketing, stroller operations and for providing high quality customer service that enhances the guest’s visit, and supports the Philadelphia Zoo’s mission.
Guest Relations Supervisor, Parking
Reporting to the Assistant Guest Relations Manager for Parking, this position supports daily operations of the Parking Department including guest, special events, bus and employee parking. Directs the activities of the attendants to ensure safe, secure and efficient parking operation while providing high quality customer service.
Under the direction of the Director of Information Technology the IT Technician is responsible for providing Tier II support, system development and maintenance for all hardware / software, telecommunication systems, Microsoft servers, Cisco switches, workstations and wired / wireless networking environments.
This leader serves as a member of the Zoo’s Guest Relations team and is responsible for the overall performance of the parking operations. Ensures adherence to established standards, focusing on improving guest experience, and providing the most efficient entry and exit experience for all Zoo guests.
Public Safety Officer
Under the immediate supervision of the Shift Sergeant and the general direction of the Director of Public Safety, the Public Safety Officer is responsible for protecting the assets of Philadelphia Zoo. Assets include people, animals, property, information and the reputation of Philadelphia Zoo.
The Recruiting Coordinator is a front-facing role and acts as primary liaison with internal clients while filling vacancies. Through personal commitment and exceptional talent acquisition, the Recruiting Coordinator contributes directly to the advancement of organizational culture and mission.